Categories, photo cards, a "receipt-like" cart, delivery checkout in a couple of clicks, "My Orders" and QR cards.
Telegram order bot is when “send the price list” and “what's in stock?” turn into just a couple of clicks. The buyer opens Telegram, selects a category, browses products using buttons, opens a card with a photo and description — and assembles an order without unnecessary messaging.
The cart is made like a receipt: everything is transparent — items, quantity, price, total. Unnecessary items are removed with one click via ❌ buttons, and the order in the cart is always clear at a glance.
How to change the quantity — in a human way, through the product: open the item in the catalog and select “Add another quantity” (you can also quickly increase via “Add +1”). Need to decrease? Remove the item from the cart and add it again with the required quantity. No confusing “minuses” or accidental clicks.
Order placement without endless clarifications: the bot carefully guides you step by step and collects everything needed — delivery method (if enabled), address (if required), location, and note (optional). If necessary, rules like minimum order amount and order acceptance hours are easily enabled — the bot itself keeps the boundaries.
For regular customers, there are pleasant “anchors” that really keep them coming back:
As a result, you get a neat, fast, and very clear purchasing process in the place most familiar to the client — in Telegram. And it looks as if you’ve always worked this way.